Splendid Care Solution offers comprehensive administration services to support their high-quality care provision. These services are designed to ensure smooth operations, maintain standards, and enhance the overall care experience for clients.
With live-in care from Premium Home Care, clients receive one-to-one, 24-hour support from a carefully matched care worker. The company’s fully managed service includes a designated care supervisor who ensures clients receive a personalised care package that meets their specific requirements.
Each client is assigned a dedicated coordinator who maintains regular contact. This ensures seamless communication and allows us to quickly address any changes in care needs or preferences.
We value feedback from our clients and their families. Regular telephone calls and questionnaires help us gather important insights and ensure client satisfaction.
Our team conducts periodic reviews of care plans to ensure they remain up-to-date and aligned with each client’s evolving needs. This proactive approach allows us to adapt our services as required, ensuring the best possible care at all times.
We understand that navigating care services can be complex. Our knowledgeable staff are here to offer guidance, answer questions, and provide valuable information to clients and their families. We aim to empower you with the knowledge needed to make informed decisions about your care.
Our team conducts thorough risk and health and safety assessments to ensure a safe environment for both clients and care workers. These assessments help us identify potential hazards and implement appropriate measures to mitigate risks.
We regularly conduct quality assurance visits to maintain high standards of care. These visits allow us to assess the effectiveness of our services, address any concerns, and continuously improve our care delivery.
Splendid Care Solution conducts quality assurance visits to maintain high standards of care and continuously improve their services.
These visits typically involve:
These visits help the company identify areas for improvement, ensure client satisfaction, and refine their services. By regularly conducting quality assurance visits, Premium Home Care demonstrates their commitment to providing high-quality, person-centered care that meets the evolving needs of their clients.
Splendid Care Solution, we assign each client a dedicated coordinator to ensure consistent, high-quality care. Your coordinator serves as your primary point of contact, providing regular check-ins, prompt responses to inquiries, and updates on your care plan.
They act as a liaison between you and your care workers, offering personalised attention and proactive problem-solving. This regular communication allows us to adapt our services to your evolving needs, maintaining the highest standards of care and client satisfaction.
With your assigned coordinator, you can expect timely, attentive, and personalised support throughout your care journey with Premium Home Care.
Each client receives a tailored care plan that addresses their specific needs, ensuring services are aligned with individual preferences and requirements.
The care team consists of skilled professionals who undergo regular training and competency assessments, ensuring they deliver the highest standard of care.
Splendid Care Solution provides a wide range of services, including personal care, skilled nursing, and support for individuals with specialised needs such as dementia or Parkinson’s disease.
Many clients and their families express high satisfaction with the care provided, noting the efficiency and friendliness of the staff, which fosters a supportive environment.
The agency is fully regulated by the Care Quality Commission (CQC), ensuring compliance with safety and quality standards, which is vital for peace of mind.
The care offered is designed to help clients maintain their independence while receiving the necessary support in the comfort of their own homes.
The management team conducts regular monitoring and quality assurance checks to ensure care standards are consistently met and continuously improved.
Care staff are encouraged to help clients engage with their communities, promoting social interaction and overall well-being, which enhances the quality of life for those receiving care.
